Client work

CI/CD Acceleration for a Regulated Product Team | Shawn Lawyer

Improved deployment reliability and release cadence for a regulated SaaS platform while preserving compliance controls.

B2B SaaS · Mid-market platform team

What mattered most

  • Compliance evidence was required for every release
  • Manual approvals slowed the release process
  • Staging and production behavior were not aligned enough

Results

  • The team released with more confidence and less manual effort
  • Release work became easier for engineering managers to oversee
  • Recovery steps became clearer and faster when issues happened

Key numbers

  • 47% faster lead time from commit to production
  • 61% reduction in deployment failure rate
  • Mean time to recovery reduced by 38%

How the work moved forward

The team needed a release process that was easier to trust and easier to run. The work focused on making releases faster, more consistent, and easier to support in a regulated environment.

What changed

  • Moved key repositories to a stronger shared pipeline baseline.
  • Added automated checks and release evidence for compliance needs.
  • Built clearer release runbooks tied to incident response.

Result

The team moved to steady weekly releases with stronger confidence, better visibility, and less manual release stress.